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Bowling Center Program

For all claims related to Liberty Mutual, including American Fire & Casualty Company, Ohio Security Insurance Company, The Ohio Casualty Insurance Company, and West American Insurance company policies, please contact Liberty Mutual directly at (800) 362-0000. You may also e-mail Liberty Mutual directly at

To ensure proper and more expedient assistance, it is important to include an ACORD Loss Notice form, the policy number, name of the insured and as much information about the loss details and involved parties as possible. Pictures and other applicable documents may also be included. An adjuster will be assigned to the claim and, after reviewing the information provided, will make personal contact. Remember to include contact information such as your name, address, phone number(s) and e-mail address.

For all claims related to HDI Global Insurance Company policies, please e-mail them directly to North American Risk Services (“NARS”) at  You may also call them at 800-315-6090.

Click here to download a PDF which contains additional claim reporting information from North American Risk Services.

If you are experiencing any problems with Claims Support or Claims Customer Service, you may e-mail Jennifer Ordway, NIF Claims Services, at  with a CC to David Daniels, President, NIF Insurance Services of California at



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About NIF Group

NIF Group is a national program manager and regional wholesale broker. Based in NY with offices nationwide, NIF underwrites programs for nonprofits, social service agencies, bowling centers, and contractors; as well as offering access to specialty property casualty, such as contractors, difficult products, environmental, property and management/professional liability.

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